1. What is Demicnos?
Demicnos is a Kolkata-based print-on-demand apparel brand that allows customers to create customized T-shirts by uploading logos, artwork, or adding personalized text.
2. How does print-on-demand work?
It’s simple:
Choose your T-shirt.
Upload your logo or design.
Place your order.
We print it after confirmation and ship it to you.
Each product is printed only after you order, ensuring freshness and quality.
3. What file format should I upload?
For best results:
PNG (preferred, high resolution, transparent background)
JPG (high quality)
PDF (vector format recommended)
AI or EPS (for bulk/corporate orders)
Higher resolution files produce better print quality.
4. What is the recommended image size?
For best print clarity:
Minimum: 150 DPI
Recommended: 300 DPI
Width: At least 2000 pixels for front print
Low-quality images may appear blurry when printed.
5. Can I print copyrighted logos or brand names?
No. You must only upload designs that:
You own, OR
You have permission to use.
We do not print copyrighted logos, brand names, celebrity images, or trademarked content without authorization.
6. What fabric do you use?
We use high-quality cotton and cotton-blend fabrics that are:
Comfortable
Breathable
Durable
Suitable for daily wear
Fabric details are mentioned on each product page.
7. How long does it take to receive my order?
Processing Time: 2–4 business days
Delivery Time (India):
Metro Cities: 3–5 business days
Other Locations: 5–8 business days
Delivery time may vary due to courier delays.
8. Do you ship across India?
Yes, we deliver across India from our base in Kolkata, West Bengal.
9. Can I cancel my order?
Orders can be canceled within 12 hours of placement.
Once printing starts, cancellations are not possible.
10. Do you offer refunds?
Refunds are available only if:
The product is damaged
You receive the wrong item
There is a manufacturing defect
You must contact us within 48 hours of delivery with photos.
11. What if I choose the wrong size?
Please check the size chart carefully before ordering.
Since products are custom printed, we do not offer size-based exchanges.
12. Will the printed color look exactly like my screen?
There may be slight color differences due to:
Screen brightness settings
Monitor display variations
Printing process differences
We ensure high-quality and accurate printing.
13. Is my uploaded design kept private?
Yes. Your designs are used only to fulfill your order.
We do not sell or reuse customer artwork without permission.
14. Is my payment secure?
Yes. Payments are processed via secure third-party gateways with encryption.
We do not store your card details.
15. Do you accept bulk orders?
Yes. We accept bulk and corporate orders.
For bulk pricing, please contact us at:
16. How can I contact customer support?
📧 Email: support@demicnos.com
📍 Location: Kolkata, West Bengal, India
We aim to respond within 24–48 business hours.